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ANQ Chairperson
The Annual congress of Asian Network for Quality (ANQ) will be held on October 18th and 19th, 2023, hosted by Vietnam Quality Association of Ho chi minh city (VQAH).
This is a very fruitful congress, so please join us. In addition to about 200 research presentations, this congress includes the Ishikawa Kano Award -gold and silver medal awards, Asian Recognition for Excellence for Quality Practice award-winning activity announcements, and Asian Service Award announcements.
The ANQ established in 2002 with inaugural congress, the first general meeting was held in 2003. This year is the 21st congress. Asian Network for Quality is a network of member organizations related to quality in the Asian region.
There are 20 member organizations in ANQ including VQAH. The foundation of ANQ activities is this general meeting, where we share excellent research results and activities. As a result, we are improving our competitiveness centered on quality.
The theme of this year’s general meeting is Quality in period of AI, that is in line with the times. AI is a useful tool in building quality.
For example, it will be useful in the next step and the process: Clarification of customers’ explicit demands and latent requirements, Product and service design, Effective production and service provision that meet customer requirements.
Acquisition and analysis of customer feedback. Obtaining customer satisfaction improvement activities. In this congress, various topics related to these will be announced. By participating in this general meeting, you can introduce your achievements and experiences to the participants. You can also obtain various new knowledge from other presentations.
This general meeting is sponsored by VQAH. Under the leadership of Dr. Lien Nguyen Thi Hoang, the representative of VQAH, we are planning and preparing a wonderful program. Please join us. I sincerely hope to see you all at the ANQ General Assembly in October 2023.
VQAH Chairperson
Lady and Gentlemen!
Welcome to the 21st ANQ Congress in the Ho Chi Minh city, Vietnam
Today, we gather here in Ho Chi Minh City, a vibrantly growing city in the heart of Asia. Our continent, our common home a few years ago was considered the “Plant of the World”, but now it has changed signifi- cantly.
The growth as well as the position of Asian countries, in some fields of science and technology, leading the world, is undeniable. One of those fields, Artificial Intelligence (AI) is becoming more and more popular and present in social and economic aspects.
“AI for every time, every where”
Most recently, “ChatGPT” (which stands for General Purpose Technology) has become a nightmare for many existing working titles such as graphic/interior designer, scriptwriter, and so on. Especially, after the Covid-19 pandemic, the role of AI and IoT changes the working environment from on-site working to working at home.
Moreover, digitalization continues to develop with an array of “smart things” that brings numerous benefits to the service sector, especially in the public sector when relevant digital information has been transferred. In contrast, its usefulness to the private sector focuses on reducing costs.
With such fragments and extremely rapid changes, quality management in manufacturing, and services would know what to do.
John Narsbitt, business Guru and Author of best seller book title “Megatrend and Megatrend 2000” has cited that all future changes will only make our lives “easier, faster, farther”. Most of the change is not in what we do, but in how we do it.
Within the framework of this ANQ Congress, in this very beautiful and hospitable country, we hope that quality managers in factories, workshops, companies, schools, and scientists will have a lot of excitement to think deeply and broadly, and then share new discoveries, new knowledge to continue helping humanity have a better life. With “AI booming”, what can our community do to confront and empower people, helping them organize and take action wisely.
We looking forward to meeting you this October in Ho Chi Minh City
ANQ facilitates new blood flowing into the quality evolution of each organization from other Asian member bodies, contributing to a unique quality evolution in each organization.
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